Wednesday, 28 November 2007

Lobby group reveals blatant consumers' rights abuse

From IPP Media, Dar es Salaam
By Felix Andrew

The level of consumers' rights awareness in Tanzania is awfully low, according to the latest survey.

The Tanzania Consumer Advocacy Society (TCAS) Executive Director Bernard Kihiyo said over the weekend that the study has exposed that consumers` perception and attitudes with respect to businesses' accountability and responsiveness to consumers` needs and interests in Tanzania is almost near to the ground.

The survey was conducted in five regions on Mainland Tanzania namely Dar es Salaam, Kilimanjaro, Arusha, Coast and Mwanza Regions in February this year.

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